Frequently Asked Questions

TheraFlow is built for speech therapy, occupational therapy, behavioural therapy (including ABA), physiotherapy, and multi-disciplinary therapy centres. Whether you run a single-therapist practice or a multi-location centre with 20+ therapists, TheraFlow adapts to your workflow. We currently support centres across Bangalore, Mumbai, Delhi, and other Indian cities.

Yes. TheraFlow sends session reminders, progress updates and payment nudges to parents on WhatsApp. Your centre keeps its existing WhatsApp Business number — TheraFlow sends alongside it rather than replacing it. Parents also get a dedicated app where they can track progress, session history and milestones.

TheraFlow reconciles attendance against session packages and raises INR invoices from it, so what you bill matches what you actually delivered — package-based billing, per-branch rates, renewals and outstanding payment tracking. Invoices are issued through your own connected Zoho Books or Zoho Invoice account, which means GST is handled by the provider your accountant already files from rather than by a second system you would have to reconcile.

Yes. TheraFlow uses AES-256 encryption, performs daily backups, and hosts all data on Indian servers. We follow Indian healthcare data privacy practices and the Digital Personal Data Protection Act guidelines. Your patient data is never shared with or sold to third parties.

Most centres go live within 2 hours. We handle data import from your existing Excel sheets and spreadsheets, configure your therapist schedules, and train your staff — all included free of charge. If your staff can use WhatsApp, they can use TheraFlow.

Absolutely. TheraFlow supports multi-therapist setups. Each therapist gets their own view for session notes and scheduling, while administrators see the full picture — utilisation, attendance, and progress — across all therapists from a single dashboard.

From ₹2,999/month for everything, banded by therapist count — up to 3 therapists on Starter, up to 10 on Growth, unlimited on Centre. Patients and parent accounts are unlimited on every plan, and there are no per-patient fees. Every plan includes a 7-day free trial — no credit card required.

Generic clinic software like Practo is built for doctor appointments and prescriptions. TheraFlow is purpose-built for therapy centres: session-based scheduling with AI suggestions, attendance tracking, therapy progress notes, a dedicated parent app, and report generation. It also handles session packages, INR invoicing and WhatsApp parent communication. Designed for how therapy centres actually work.

Yes — TheraFlow is built specifically for Indian therapy centres. We support INR pricing, Indian school holiday calendars, and host all data on Indian servers in compliance with the Digital Personal Data Protection Act (DPDPA). Our team is based in Bangalore, and we currently serve therapy centres across Bangalore, Mumbai, Delhi, and other Indian cities.

Yes. TheraFlow is built specifically for speech therapy centres (also known as speech-language pathology clinics). Features include session scheduling designed for 30-60 minute therapy slots, speech therapy progress notes with IEP goal tracking, a parent app where families see their child's speech development milestones, session package management with auto-expiry alerts, and therapist handover support so backup SLPs get full context instantly.

Absolutely. TheraFlow supports occupational therapy (OT), Applied Behaviour Analysis (ABA), behavioural therapy, and multi-disciplinary centres that offer multiple therapy types. Our scheduling system handles different session durations across therapy types, and progress notes are designed for therapy-specific goals — not generic clinical notes. Multi-disciplinary centres can manage all therapy types from a single dashboard.

Yes. TheraFlow's Premium plan includes a multi-location dashboard that gives you unified visibility across all your centres. View therapist schedules, utilisation rates, attendance, and patient data across locations from a single login. Each centre can have its own therapist assignments and schedules while you maintain full oversight.

Spreadsheets are free but cost you 3-4 hours per day in manual scheduling, attendance tracking, and record-keeping. TheraFlow automates all of this: session scheduling with AI suggestions, one-tap attendance from therapists' phones, digital progress notes, automatic package expiry alerts, and real-time reporting. Most centres save 15+ hours per week after switching from spreadsheets to TheraFlow.

Practo is excellent for doctor clinics and hospital OPDs but isn't designed for therapy workflows. Key differences: TheraFlow offers session-based scheduling (not 15-minute appointment slots), therapy-specific progress notes with IEP goals (not prescriptions), session package tracking with expiry alerts (not per-visit billing), a dedicated parent app for progress tracking, and multi-therapist handover support. For therapy centres, TheraFlow delivers features that Practo simply doesn't offer.

TheraNest, SimplePractice, CentralReach, and TherapyNotes are excellent platforms — but built for American healthcare. They use USD pricing, US insurance billing workflows, and host data outside India. TheraFlow is purpose-built for Indian therapy centres: INR pricing from ₹2,999/month, Hindi + English support, Indian school holiday calendars, DPDPA-compliant Indian servers, WhatsApp integration, and INR invoicing reconciled against session packages and issued through your own Zoho Books or Zoho Invoice account, so GST stays where your accountant already files it.

Yes. Therapists can set and track IEP (Individualised Education Programme) goals for each patient. Progress notes capture session-by-session updates against these goals, and TheraFlow generates professional progress reports that can be shared with parents. The parent app also shows milestone achievements so families can see their child's development journey.

Yes. TheraFlow is mobile-first — therapists mark attendance, write session notes, and check their schedule from their phone. The parent app is also mobile-native, allowing parents to view progress, session history, and milestones on their smartphones. Centre administrators can access the full dashboard from any device.

TheraFlow reduces administrative burden on therapists — no more paper registers, manual attendance, or end-of-month billing scrambles. Therapists can focus on patient care instead of paperwork. Our analytics also help centre owners make data-driven hiring decisions by showing real-time therapist utilisation, so you know exactly when you need additional staff.