WhatsApp for Therapy Centres
Connect your centre's own WhatsApp Business number to TheraFlow. Appointment confirmations, session reminders, receipts and package alerts go out automatically — from your number, in your centre's name.
Your centre connects its own WhatsApp Business Account. TheraFlow sends on its behalf.
Click Connect WhatsApp in TheraFlow settings. You sign in with Facebook and connect your centre's own WhatsApp Business number. Takes about 4 minutes.
The WhatsApp Business Account belongs to your centre. You own it, you control it, and you can disconnect at any time.
TheraFlow sends confirmations, reminders, cancellations, receipts and package-expiry alerts based on your schedule. No copy-pasting.
Replies land in your centre's WhatsApp inbox, not ours.
Five kinds of message, each triggered by something that happened in your schedule or your billing.
Appointment confirmation
when a session is booked
Session reminder
before the appointment
Cancellation or reschedule notice
when a session moves or is cancelled
Payment receipt
after a payment
Package expiry and low session-balance alerts
before a package runs out
Transactional messages only
TheraFlow sends transactional (utility) messages only. We do not send marketing or promotional messages on your behalf.
Messaging is between your centre and Meta. TheraFlow is not in the middle of that bill.
Your centre adds its own payment method to its own WhatsApp Business Account.
TheraFlow does not resell messaging or add a margin. What Meta charges is what you pay.
A utility message sent while a conversation with the parent is already open is not charged by Meta.
Meta's rates change from time to time. The current rate card is on Meta's WhatsApp Business Platform pricing page.
TheraFlow receives only what is needed to send messages for your centre: your WhatsApp Business Account ID, phone number ID, message templates, and delivery status.
Each centre's data is isolated. We never combine or share data across centres. We never sell this data and never use it for advertising.
Disconnect at any time and we delete the stored access token immediately.
Fill this in and we'll set up your centre in under 2 hours.
No credit card. We'll reach out on WhatsApp to get you started.