Centre economics

No-Show Cost Calculator

No-shows rarely show up in a P&L — the session simply never happened, so nothing gets recorded. This puts a rupee figure on them, and shows how much a cancellation policy would realistically claw back.

Revenue lost to no-shows

₹48,600 / month

₹5,83,200 a year, at 54 unrecovered sessions a month.

Sessions missed a month

67

Refilled from waitlist

13

A cancellation policy would recover

₹24,300 / month

Still lost after the policy

₹24,300 / month

How this is worked out

Missed sessions = scheduled sessions × no-show rate.

Refilled = missed sessions you manage to give to someone else on the waitlist. This is the cheapest lever most centres have and the one they use least.

Lost revenue = (missed − refilled) × average session fee.

Recoverable = what a charge-for-late-cancellation policy would recover at the enforcement rate you set. Centres that enforce a 24-hour policy typically collect on about half of qualifying no-shows; the rest get waived for genuine reasons.

TheraFlow tracks all of this for you, every day.

This calculator gives you a snapshot. TheraFlow gives you the live number — utilisation, no-shows, expiring packages and unbilled sessions, updated as your centre runs.

All free tools