Revenue lost to no-shows
₹48,600 / month
₹5,83,200 a year, at 54 unrecovered sessions a month.
Sessions missed a month
67
Refilled from waitlist
13
A cancellation policy would recover
₹24,300 / month
Still lost after the policy
₹24,300 / month
Missed sessions = scheduled sessions × no-show rate.
Refilled = missed sessions you manage to give to someone else on the waitlist. This is the cheapest lever most centres have and the one they use least.
Lost revenue = (missed − refilled) × average session fee.
Recoverable = what a charge-for-late-cancellation policy would recover at the enforcement rate you set. Centres that enforce a 24-hour policy typically collect on about half of qualifying no-shows; the rest get waived for genuine reasons.
This calculator gives you a snapshot. TheraFlow gives you the live number — utilisation, no-shows, expiring packages and unbilled sessions, updated as your centre runs.